Conversational UX for AI Assistants
Free Intermediate course · 10 lessons · 2 weeks · Certificate on completion
Design AI conversations that set expectations, recover from errors, and build trust. Across 10 lessons you'll move from fundamentals to a portfolio-ready outcome — at your own pace, with quizzes after each lesson and a final exam to certify your mastery.
What you'll learn
- What makes AI conversation hard
- Setting capability expectations
- Onboarding a new assistant
- Prompt suggestions and affordances
- Error and refusal messaging
- Confidence and citation patterns
Skills you'll pick up
- What makes AI conversation hard
- Setting capability expectations
- Onboarding a new assistant
- Prompt suggestions and affordances
- Error and refusal messaging
- Confidence and citation patterns
Tools covered
- Conversational UX
- Real-world projects
- Quizzes
- Final exam
Course modules
Module 1: What makes AI conversation hard
Module 1 of Conversational UX for AI Assistants. 3 lessons · 3h
Module 2: Setting capability expectations
Module 2 of Conversational UX for AI Assistants. 3 lessons · 3h
Module 3: Onboarding a new assistant
Module 3 of Conversational UX for AI Assistants. 3 lessons · 3h
Module 4: Prompt suggestions and affordances
Module 4 of Conversational UX for AI Assistants. 1 lessons · 1h
Lessons in this course
- What makes AI conversation hard
- Setting capability expectations
- Onboarding a new assistant
- Prompt suggestions and affordances
- Error and refusal messaging
- Confidence and citation patterns
- Multi-turn context cues
- Escalation to humans
- Accessibility in AI chat
- Testing conversation designs
Instructor
Aisha Khan — AI Productivity Coach
Aisha Khan is a AI Productivity Coach with years of hands-on experience teaching Conversational UX to thousands of learners worldwide.
Certificate
Finish every lesson and pass the final exam to earn a free, verifiable Learnera certificate for Conversational UX for AI Assistants. It can be downloaded as a PDF and shared on LinkedIn.
Career outcomes
Median global salary $125,000 per year · median India salary ₹17,50,000 per year · 113,905 open roles worldwide
- Conversational UX Specialist
- Senior Conversational UX Lead
- Conversational UX Consultant
Frequently asked questions
Is the Conversational UX for AI Assistants course free?
Yes. Every Learnera course, including Conversational UX for AI Assistants, is completely free — lessons, quizzes, the final exam, and the certificate.
How long does Conversational UX for AI Assistants take?
10 lessons, typically completed in 2 weeks at a comfortable pace.
Do I get a certificate?
Yes — pass the final exam and you receive a free, verifiable certificate you can share on LinkedIn.